FAQ
Find your answers here
Shipping & Returns
How long does the shipping take?
3-7 work days.
What is the cost for shipping?
All orders above 500 SEK has free shipping. If the order amount is below 500 SEK we will add 29 SEK for shipping.
What are your return policies?
If you have changed your mind we wish that you return your items within 14 days after receiving the package. It must be returned in the same packaging and status as you received it.
How do I return my order?
Please contact us at info@worldofhermih so we can give you the return info needed for your order.
How much is the return cost?
The return cost is 39 SEK
When will I receive my refund?
The refund may take up to 14 work days after you've shipped your return.
Can I exchange my jewlery?
We do not provide this service right now.
Can I cancel my order?
Please note that as our team is constantly making efforts to get your order dispatched as quickly as possible, we may not be able to cancel your order upon request. Please send an email to info@worldofhermih.com requesting to cancel the order and provide us with the name of the person who made the order, the email address, and the order number.
I haven't received my package?
Please contact info@worldofhermih.com provide us with the name of the person who made the order, the email address, and the order number.
I didn't receive an order confirmation email?
Please send an email to info@worldofhermih.com and provide us with the name of the person who made the order, the email address, and the order date.
Products
What material is your jewelry made of?
All of our jewelry is made of stainless steel. All our gold products goes through a gold PVD coating process which is 10x stronger than standard gold plating. Stainless steel is a very hard and durable material, making our jewelry idela for the adventures of life and making it waterproof!
What do you mean by waterproof?
HERMIH jewelry is made of stainless steel and coated with a strong PVD coating, which means that you can keep wearing it throughout anything you do during your everyday life. The metal will not fade or discolor when exercising, swimming, or showering.
Do your items contain nickel?
All our jewlery are produced according to the European regulation of REACH, stating that no jewelry may release more nickel than 0.2 µg per square centimeter per week (0.2µg/cm²/week).
Will your items turn my skin green?
The PVD (Physical Vapour Deposition) coating on our items guarantees that you will not go have discoloration or fading issues with our jewelry, meaning no green marks on your skin ;)
Still have questions?
Feel free to contact us with any question you may have concerning your order, our products and community. We're here to help you.